Our COVID-19 Health and Safety Procedures

The Sunset Shack values the well-being of our guests, staff, and community. Please let us know if you have any questions about our policies.

At this time, mask use is not required at Sunset Shack or Al Chile restaurant, though you may see some of our staff wearing them, especially when working inside interior spaces.

We kindly ask you to let us know if you or anyone in your party experiences COVID like symptoms just before or during your stay. (Self screening and reporting of symptoms is our most effective tool for identifying potential cases.) Please inform us if anyone in your party tests positive for COVID at any time.

Please be aware of the COVID testing re-entry requirements of your home country, and remember:

• COVID transmission in Nosara is still a risk. The Sunset Shack is not responsible for anyone contracting COVID-19. 
• If a guest tests COVID positive, the current CR government regulation requires them to quarantine in their room for 7 days, as determined by the CR Ministry of Health. Meals will be delivered to the room for the duration of the quarantine.
• We are committed to ensuring a guest who must quarantine gets the proper attention and care while staying with us. 
• The guest shall be responsible for paying all of their hotel accommodation and meal costs during the quarantine period. The Sunset Shack is not responsible for any related travel insurance claim and correlating reimbursement.

Around the Hotel:

• We will still be doing extra cleanings in all public and high touch areas. 
• Daily housekeeping is provided, though guests may choose to have less frequent or no room cleaning if desired. 
• Housekeeping will always wear face coverings when cleaning a room, and will only enter when the guest is out.
• Each room, including the individual AC unit, is thoroughly disinfected between stays. 

We appreciate your understanding and cooperation, and look forward to welcoming you soon to The Sunset Shack!